![]() Bluetooth, Long-range WiFi & Ethernet port.Private listening with included earbuds.Rechargeable Voice Remote Pro with lost remote finder.MP4 Repair: How to Fix Corrupted Video Files in 2019.Best Choice Stellar Phoenix Data Recovery.How to Create a Strong Password in 2023: Secure Password Generator & 6 Tips for Strong Passwords.How to Securely Store Passwords in 2023: Best Secure Password Storage.Best Password Manager for Small Business.How to Access the Deep Web and the Dark Net.Online Storage or Online Backup: What's The Difference?.Time Machine vs Arq vs Duplicati vs Cloudberry Backup.Obviously with the media server firmware being two years old it doesn’t have the latest capabilities and fixes of the latest Twonky firmware. There is also the issue of what appears to be poor integration between the My Cloud OS and Twonky that appears to cause certain issues. Where people typically run into problems is with the Media Receivers not listing their device properly or their device not properly displaying media content served up by Twonky. The Twonky media server on the My Cloud (using Twonky media server firmware that is two years old now) generally works for most as a very basic media server provided one doesn’t look for advanced features. Often the phone support people don’t know what the developers are doing to the firmware or know the details of the firmware or the many complains about a product in the user to user product support forums such as this one. Often they are reading from a prepared script of answers to common questions and issues. The problem with calling WD Support, really almost any large tech company’s phone support, is the phone support people often don’t know the full details about the product they are supporting. One can peruse the Twonky support forum to see specific posts about Twonky: One can see more information in the Twonky Release Notes: It appears the version in the latest v4.x firmware is 7.2.9 which was released late 2014. What I assume is happening is WD paid for a certain license (several year old) and hasn’t paid for the newest/latest licensed version of Twonky. And is up to 8.2.1 which was released on February 8, 2016. In any event Twonky server is up to version 8.2 released last November. Update: believe it or not after hours with Support I figured out that Twonky has discontinued myTwonky some time ago (more than three years now). Support promised to call me back, but didn’t support promised to escalate to next service level but didn’t and keep on going to say: “You will see that on the link you provided are the steps to access the Twonky user interface, but the option to enable 3rd party services is not available.” Good by WD My Cloud? Plus the “Online Services” function is activated by default. You can by default configuration aggregate all media files in your network to WD My Cloud, index and stream them or decide to duplicate them into WD My Cloud. The next level of support declined that this function is available because WD My Cloud is running as a DLNA server only. You’ll be able to do this by accessing the unit’s dashboard, clicking on Media and turning the DLNA server on.” Well, thanks! That is what is done by default and is not the question. The first answer from WD support was: “We would recommend that you Turn On the Twonky Media feature. Unfortunately I have to say that it looks like they have no idea about their own product. After hours with WD Support (not really a support). In the twonkyserver.ini file on my v4.x My Cloud that entry is: # URL to a web application for the online services configurationĬhanging that entry to “ ” on the My Cloud made no difference after restarting the Twonky server.Įdit: For what ever reason the My Cloud upon unit reboot is changing “profileserviceurl=” value back to profileserviceurl= after I make the change to profileserviceurl=. # URL to a web application for the online services configuration The link to a post has the following in their INI file. There is a Twonky media server user forum at the following link: ĭoing a forum search for “Online Services” brings up a few hits including one indicating an Online Services setting in the Twonky.ini file.Įdit: The Twonkyserver.ini file is located in the /CacheVolume/twonkymedia directory. It appears, but I could be wrong, the Online Services portion is being populated from and not internal to the My Cloud.
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